Over the years, we are delighted to have continued to score highly on the Care Home UK website and have received a plethora of positive testimonials that highlight our commitment to ensuring exceptional care for our residents. The image above depicts just some of the words that have been used in our reviews, which demonstrate our commitment to exceptional patient care.
Why is this important?
We know that choosing a care home can be a really tough decision, understandably with lots of different factors to consider. Naturally, when conducting initial research, you will search for reviews of your chosen care home to help make that all-important choice – learning from existing residents and their families can be the best way to do this.
At Birtley House Nursing Home, we pride ourselves on being a friendly, family-run home with an amazing team of kind-hearted and loyal nurses to support the residents both day and night. We provide a wide range of different care options including long-term, holistic, palliative, respite and physio/rehabilitation. Our nursing team specialise in fully personalised support plans and care, that will work for both the resident and their family. We know that this is the case because time and time again, members of Birtley House have taken to Carehome.co.uk to express their gratitude of their experience with us. Why here though?
What is Care Home UK?
For those of you who have not heard of Care Home UK – it is an independent, informative digital platform that allows those researching care homes to find out more about what it is like to be a resident, and the real-experiences of its users. Birtley House Nursing Home is one of 16,678 homes to have a listing on the website and we are pleased to have scored an overall average of 9.8 out of 10, with 80 contributing reviews.
Care Home UK provides you with a short summary of our home, what care services we have to offer, photographs of accommodation and contact information to get in touch with our team. For us, the most rewarding aspect of the website is the genuine customer feedback we receive. Knowing we have made a difference to the quality of so many lives is incredibly rewarding.
We are extremely grateful for every person who has taken the time to write us a review and would encourage you to have a read if you are interested in what it is like to be a resident at Birtley House. Or, if watching a video is more your thing, you can have a view of some of the testimonials, kindly provided by our residents.
The reviews on this platform mean a lot to our nursing and management team and we are proud that these frequent independent online reviews provide transparency, trust and reassurance of a continual and maintained high standard. We embrace our 4 out of 5 stars as this constructive feedback provides something for us to strive for.
It means a lot to us here at Birtley House that people recommend us, and we believe the power of word of mouth is far superior to any marketing pitch as real experiences and personal referrals are genuine and unfiltered opinions.
Do our reviews resonate with you?
If you are looking for the most suited care home to you, and like what you have read in our reviews, why not book in for a visit to see what we have to offer, or call us on 01483 892055. To find out more today.